Shipping policy

Shipping Policy Last updated: August 2026

Overview At Avrelle Beauty, we strive to deliver your order as quickly and reliably as possible. Please read our shipping policy carefully.

Where We Ship We currently ship to countries within the European Union, including: 🇩🇪 Germany · 🇳🇱 Netherlands · 🇫🇷 France · 🇮🇹 Italy · 🇪🇸 Spain · 🇸🇪 Sweden · 🇩🇰 Denmark · 🇫🇮 Finland

We do not ship to any other countries at this time.

Shipping Times All orders are processed within 1–2 business days. Once dispatched, standard delivery takes an estimated 5–10 business days (excluding weekends and public holidays).

Please note that delivery times are estimates and may vary due to processing, customs clearance, or carrier delays.

Shipping Costs Shipping is included in the product price. There are no additional shipping fees at checkout.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery. Please note that tracking information may take a few days to update after dispatch.

Customs & Import Duties Our products are shipped internationally, including from China. As we ship within the EU, most orders will not incur additional charges. However, in rare cases customs duties or import taxes may be applied by your country's customs authority. Any such charges are the responsibility of the customer. We recommend checking your local import rules if you are unsure.

Lost or Stolen Packages Avrelle Beauty is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier. If your package shows as delivered but you have not received it, please contact your local carrier or postal service in the first instance, and then reach out to us so we can help.

Contact Us For any shipping-related questions, please contact us at: 📧 avrellebeauty@gmail.com